Committed to doing what’s right
Every day, we work to help millions of people with intimate healthcare needs live better lives. That gives us a responsibility to deliver the highest of professional and ethical standards – acting with integrity, while navigating complex rules and regulations, to earn the trust of users, healthcare professionals, payers and society.
Making good choices
Our Code of Conduct, BEST, sets out who we are, what we stand for and the principles we hold ourselves accountable to. It may not have an answer for everything, but it explains our commitments to doing what is right and supports us to make the best decision.
Standing against corruption
Bribery and corruption deprive those that are the most vulnerable. We take responsibility for our business activities, staying observant for any possible risks.
Managing conflicts of interest
We never compromise our integrity or the trust of our business partners, reporting personal interests that could influence decisions.
Safeguarding the data we handle
We are trusted with people’s sensitive data. So, the privacy and security of that data is essential to maintain the confidence of those we work with.
Promoting healthy competition
We believe in fair competition, as it leads to greater choice, competitive pricing and higher quality products – benefitting everyone.
We do right for Coloplast
Promoting a safe and secure environment, where information, intellectual property and company assets are protected.
Speaking up
Speaking up and insisting that others do the same is part of our commitment to upholding Coloplast’s reputation with those we support and work with every single day.
We acknowledge that raising a concern or flagging unethical behaviour can be difficult. It’s our responsibility to make sure that these difficulties are overcome for a continued healthy work environment and a strong organisation.
Our Coloplast Ethics Hotline is for anyone – from Coloplast employees to business partners (e.g. suppliers and users) – to report concerns of misconduct related to Coloplast. Operated by an independent third party, the hotline allows for anonymous reporting and concerns are handled confidentially.
Keeping data safe and secure
To be able to offer support catered to individual needs, we are trusted with people’s data. We are continually working to protect the personal and sensitive information we receive, while being transparent about how it gets used.
Making good choices
Educational Grants
We provide educational and charitable grants. All requests are handled locally.
Global Fair Market Value Grid and Guidelines
Coloplast interacts with healthcare professionals in order to ensure optimal use of our products by consumers.
The hiring of healthcare professionals by Coloplast is always based solely on the healthcare professional’s suitability for the job and her or his professional abilities and qualifications. When engaging a healthcare professional Coloplast ensures that the compensation is proportionate to the services delivered, consistent with fair market value, and kept transparent. The details of the engagement are documented in a written agreement.
Why fair market value is important:
- FMV standards are applicable to each agreement with a healthcare professional,
- Contract payment rates are evaluated in a consistent manner for all agreements,
- Consistency is key across collaboration with healthcare professionals.
If you have any questions please contact businessethics@coloplast.com.
